First Responder Peer Support Network Mission Statement: Provide peer support to groups and individuals, clinical referrals, community connections and financial assistance for treatment to First Responders and their family members who suffer from Post-Traumatic Stress, Depression, Substance Abuse and other family matters related to these illnesses due to work related stress and critical incidents. Operational Guidelines Objective: Provide confidential emotional support during and after times of personal or professional crisis to first responders; active or retired and their family members who express a need for assistance through peer support, therapy and various forms of other treatment with complete confidentially.
Support individuals who have suffered traumatic incidents or cumulative trauma due to the First Responder profession whether active or not
Support Individuals who have had family tragedies
Support Individuals who are injured physically or emotionally in the line of duty
Develop peer support mentors who can identify personal conflicts and provide guidance or referrals to professional and alternate resources as needed
Maintain an effective peer support training and response program
Maintain current and accurate reporting data with confidentiality
Role of Peer Support Mentors The peer support mentor’s responsibilities are as follows
Convey trust, anonymity, empathy and assure confidentiality within guidelines to first responders who seek assistance from the Peer Support Mentor
Have knowledge of when someone is in crisis and report to the Program Coordinator for further assistance
Provide assistance and support on a voluntary basis
Assist the first responder by referring him/her to the appropriate outside resources when necessary
Be available to the individual for additional follow up support
Provide monthly data reports and updates to Program Coordinator